Life Response - We're there when you need us most

 

Customer Service

Getting the help you need is important, whether it is during an emergency or during an internet search. Regardless of the reason Alert One is dedicated to helping you. Our Customer Service staff is here to help. You can expect to always find our staff friendly and professional.

If you're not a customer yet and just calling to obtain more information, you’ll find out why so many people call us back only to tell us our people are the reason they chose us to provide their medical alarm service. Our goal is to give you enough information to help you make your decision. You won’t be pressured to buy or provide information you don’t want, just honest answers to your questions.

If you have not purchased Alert One and have specific questions regarding our service or you would like to receive a Free Medical Alarm Information Guide please call:

• Toll Free 1 (866) 596-4730 – You can speak directly with an Alert One Service Professional and request a brochure.

 

Easy Access to Customer Service

Customer Service
Phone Hours

Monday - Friday
8 am - 10 pm EST

Saturday
10 am - 6 pm EST

Sunday
Online Orders Only

Mailing Address

Alert One Services, Inc.
24 W. Fourth Street
Williamsport, PA 17701

E-Mail

Please use the contact form provided on this page