
We have a simple refund and cancellation policy. As an Alert One customer you may cancel at anytime simply by returning all equipment to us. We will discontinue your service on the day we receive the equipment and will refund any unused months, in full.
You will receive a refund for the months you did not use, it really is that simple.
There truly is no other provider that makes it this easy. Instructions for canceling service are provided with your order. If you have any questions just call us at 1 (866) 596-4730.
Alert One makes it simple.
Not sure how a medical alarm works? Not sure if the person you are buying for will use it? We understand. For these reasons and others we give our customers a 30-Day Risk-Free trial. If within 30 days of your order you decide you want to cancel service simply call us within the first 30 days and return the equipment to us. You will receive a 100% refund except for any expedited shipping charges. Our Free Shipping is always Free and you will not be charged. Expedited shipping includes Two-Day, Overnight, and Saturday Delivery.
Alert One makes it simple.
Alert One is committed to affordable pricing. We take great pride in being a part of your overall healthcare plan and our goal is to work with you to ensure you have access to this invaluable and possibly life saving medical alarm service. As a member of the healthcare community we have worked with other healthcare providers to establish responsible pricing.
We make it easy for you to pay for your medical alarm service and offer payment options that fit nearly every budget and allow you to obtain this invaluable service.
Alert One does NOT charge cancellation penalties, restocking fees, activation fees, or any other hidden fees. We charge for our service and that is all. When you no longer need the service, just send the alarm back. There is no provider that makes it easier. Don’t forget our 30 Day Risk Free Trial in your home.
You Can Shop For Your Medical Alarm Safely With Life Response
If you decide to cancel, it won't cost you anything.
ConsumerAffairs.com
Report Says…
Making decisions about your healthcare or the healthcare of those in your care is a personal and private matter. Life Response medical alert services respects your right to privacy.
When you contact Life Response to inquire about our medical alarm service you will not need to provide your name, phone number, social security number, or other private information.

